PRIVACY POLICY | TERMS OF USE | COOKIE POLICY

Version effective from: 2024-03-01

This Privacy Policy, together with the Terms of Use of the RightNow.lt website www.RightNow.lt/privacy-policy, regulates your use of the MB “Heptagonas” website and/or mobile application.

This Privacy Policy does not apply to any third-party programs, services, or websites, even if you use/access them through means specified by RightNow.lt. This Privacy Policy does not apply to information provided or collected by third parties. When this Privacy Policy does not apply, before providing your personal data, you should read the privacy policy and related terms published on the respective website or application you are using, or which apply to other services you are using.

This privacy policy provides information on how we collect, use, store, and process your personal data, so please read this Privacy Policy carefully before starting to use RightNow.lt services. By registering or otherwise using the MB “Heptagonas” website or mobile application, you confirm that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, we recommend not to use the MB “Heptagonas” website and/or mobile application.

Your personal data controller is MB “Heptagonas”, legal entity code 305895673, address Savanoriu pr. 137A, LT-44146 Kaunas, email address: info{@}RightNow.lt (hereinafter - RightNow.lt or we).

The security of your personal data is also taken care of by our independent data protection officer, whose email address: info{@}RightNow.lt.

FOR WHAT PURPOSES AND WHAT PERSONAL DATA DO WE COLLECT?

We collect and process only those of your personal data that are sufficient and necessary to achieve the purposes for which they are processed.

Taking into account the services provided by us to you and your use of RightNow.lt services, functions, and other interactions with us, we may process the following of your personal data:
Your identification, questionnaire, and contact data // Identification data: Your first name, last name; // Contact data: email address, phone number.
Other questionnaire data that you provide to us, allows us to calculate preliminary pricing for desired surgeries: age, gender, body weight, height, health condition risk factors, pictures you upload and details if you interact with us, other information that you provide about yourself.
These are obtained from you when you place an inquiry on RightNow.lt or any other platform and provide necessary data for its execution, contact us with a request, inquiry, complaint, etc.

COOKIE POLICY

What are cookies?

We use cookies and similar technologies, such as pixel tags, web beacons, clear GIFs, etc. (collectively referred to as "Cookies"), on our website and mobile application. They help us ensure the functionality of our website and/or mobile application, provide you with services on RightNow.lt, collect analytical and statistical browsing information, personalize your browsing experience, and tailor marketing. Cookies are not viruses and do not harm your computer or device.


Can I manage cookie preferences?
In compliance with laws, we seek your consent before using analytical and targeted (commercial) cookies. You can accept or reject analytical and targeted (commercial) cookies at any time by changing your cookie preferences below. To make changes effective, you also need to delete cookies stored based on previous consent.

Other categories of cookies are installed based on law or our legitimate interest, so your consent is not required.


What cookies do we use and for what purposes?
Cookies are categorized by their nature and purposes: essential, analytical, and targeted (commercial) cookies. You can find the full list of cookies here.

Third-party content and cookies With cookies used by the first party, no information that could directly identify you is stored, but your personal information processed through these cookies can be associated with your use of a computer or another device, including browsing websites and other information obtained and stored through cookies.

We cooperate only with reliable partners (third parties) ensuring an appropriate level of security. Third parties, regardless of their content on our website or mobile application, act as independent data controllers (partners), and the data collected through cookies may be used by them for purposes or in ways different from those stated in this Cookie Policy.

Some of our website or mobile application pages may contain third-party content, such as YouTube, Facebook content (plugins). Typically, such third-party content on our website and mobile application is marked with the logo of the respective third party.

When you use third-party content (e.g., watching a YouTube video, clicking the "share" link on Facebook), the respective third party may install its own cookies and collect data as if you were browsing their website.

We have no control over this and cannot control it, so before using third-party content, you should familiarize yourself with the privacy policies of the specific third party.
Below are links to the privacy documents of the most popular third parties:
YouTube
Google Maps
Facebook
Google

What rights do I have and how can I exercise them?
You have the following data subject rights:
receive confirmation from the Company whether data concerning you are being processed, and if so, access the processed data and how they are processed;

  • request correction of inaccurate or incomplete personal data and (or) restrict the actions of processing such personal data in the Company (except for storage);

  • request deletion of your personal data ("right to be forgotten") and (or) restrict the actions of processing such personal data (except for storage);

  • object to the processing of your personal data by the Company when such data are processed or intended to be processed by the Company or a third party for legitimate interests, including automated individual decision-making and profiling, based on those provisions;

  • withdraw your consent at any time when your personal data are processed by the Company on the basis of consent;

  • submit a complaint to the State Data Protection Inspectorate (ada@ada.lt) regarding the Company's actions and (or) inaction in processing your personal data.

If you would like to exercise your data subject rights or have any other questions about the processing of your personal data, please contact us at the following contact information: info{@}RightNow.lt
More information about the data controller, including contact information, and how personal data are processed can be found in the Privacy Policy.
The Company constantly improves its Website; therefore, the Company has the right to unilaterally change the Cookie Policy by announcing such changes on our Website www.RightNow.lt.

Targeted (Commercial) Cookies:
Google marketing platform
The "Google Marketing Platform" allows us to place advertisements on RightNow.lt, personalizing them based on your browsing actions. The technology also records statistics on which ads were displayed in your browser, whether they were clicked on, and so on. Cookies are stored for: 13 months.
https://policies.google.com/privacy

Google Ads
"Google Ads" technologies are used for online advertising personalization based on previous user browsing actions on the internet, including RightNow.lt (remarketing). "Google Ads" may link information about the user across different devices and create user profiles based on their browsing history. By using "Google Ads" technologies, we can also create targeted audiences based on data processed by RightNow.lt and user segments to more effectively target RightNow.lt ads displayed to users on the Google network. Cookies are stored for: 365 days.
https://policies.google.com/privacy

Facebook
"Facebook" technologies allow more effective targeting of RightNow.lt ads displayed to users on Facebook by creating targeted audiences based on data processed by RightNow.lt and user segments. "Facebook" may link information about the user across different devices. "Facebook" technologies also help measure the performance and effectiveness of advertising campaigns by recording actions users take after viewing ad placements. Cookies are stored for: 3 months.
https://www.facebook.com/about/privacy/
https://www.facebook.com/ads/website_custom_audiences/